For restaurants
Your guests already message you. Maitre Ahlan answers.
A managed assistant on your own WhatsApp number: bookings 24/7 in Gulf Arabic or English, menu answers from your approved menu, waitlist refill and an owner's summary every Sunday.
What changes
Guests message late, when your team is busiest
A slow reply can lose the table. A cancelled table often stays empty because nobody calls the next guest. Maitre Ahlan closes both gaps.
Every request answered
24/7, in Gulf Arabic or English, with large groups and complaints passed to a named manager.
Guests greeted by name
It asks in its first message, in your restaurant's name, and recognises returning guests who agreed to be remembered.
Cancelled tables refilled
Guests who ask for a full slot can join the waitlist. A cancelled table is offered to them in the order they joined.
Menu questions, answered safely
Dishes, halal status and allergens come strictly from the menu you approve. Anything else goes to your team.
A summary every Sunday
Bookings taken, no-shows avoided (an estimate, method stated) and new reviews.
Return visits, with consent
Review requests and win-back messages go only to guests who opted in at booking.
Your team stays in charge
A host that knows when to step back
Maitre Ahlan works alongside your team and the booking system you already use (for example SevenRooms). Integration is confirmed with each restaurant before signing.
- Your team confirms bookings. Guests are told "Our team will confirm shortly."
- Anything not on your approved menu is passed to your team to confirm before the guest orders.
- Maitre Ahlan never says a dish is free of an allergen.
- You own your WhatsApp number and your guest data. A data processing agreement is signed.
From hello to go-live
Set up face to face, live in about ten days
A free reply-time audit
Before kick-off
With your agreement, 3 to 5 test enquiries over one week. You receive the measured reply times, labelled as a small-sample estimate.
Discover and build
Days 1 to 7
Kick-off at your venue: your approved menu and allergens, booking rules and tone of voice. Flows in Gulf Arabic and English.
Test and go live
Days 8 to 10
Your team tests on real questions. A native Arabic speaker reviews every answer. Target go-live: day 10.
Week one
Days 10 to 17
A no-show baseline from your records, and a first review of every conversation.
Every Sunday
Ongoing
Your summary arrives. Fixes and tuning each month, or each fortnight for groups.
Two plans
One venue, or many
Growth
For independent restaurants. One venue, with everything above.
Pro
For restaurant groups and hotel food and beverage teams. Several venues on one plan, routing per venue, and a Sunday summary per venue and for the group.
We will go through a clear price list with you at your demo.
Book a 5-minute demo
We show you Maitre Ahlan on a phone, on a fictional venue. We do not send cold messages, and we never add owners to a list.