WhatsApp reservations, kept by a host.
A restaurant booking concierge for Doha that lives in your WhatsApp: it answers guests in English (Arabic once our native-speaker review is complete), holds the table, confirms and reminds, at every hour.
Where your guests already write.
Many guests would rather write than call. When those messages wait until the host stand is free, a table can go elsewhere. Maitre Ahlan replies within moments, day and night, so the conversation becomes a booking while the guest is still holding the phone.
Book, confirm, remind, arrive.
- Answers booking requests on your WhatsApp in English, with Arabic once our native-speaker review is complete.
- Offers times from your hours and tables, and records the booking.
- Sends the guest a navy and gold invitation with the day, time, party and a reference.
- Reminds the guest the evening before and again two hours ahead; a reply releases the table.
- Offers a released table to guests on your waitlist.
- Passes large groups, complaints and anything off your approved menu to a named manager.
- Sends the owner a weekly letter on bookings, changes and what guests asked.
Three ways to be welcomed.
- Entry: QAR 999 setup, then QAR 750 a month.
- Growth: QAR 2,750 setup, then QAR 1,750 a month.
- Pro: from QAR 8,000 setup, then from QAR 3,000 a month.
Paid WhatsApp messaging costs are passed through to the restaurant. Compare the memberships.
From restaurateurs.
What is a WhatsApp reservation system?
A host that answers your restaurant's WhatsApp, offers available times, records the booking and sends the guest a confirmation and reminders, all inside the chat. Maitre Ahlan does this in English; Arabic replies follow once our native-speaker review is complete.
Do guests need an app or an account?
No. Guests write to your restaurant's WhatsApp as they already do, and change or cancel by replying.
Does it work with our current booking system?
Your host keeps the book itself today. Connections to existing reservation systems are on our roadmap.
Who owns the WhatsApp number and the guest data?
Your restaurant does. A data processing agreement is signed.
What does it cost?
Entry is QAR 999 setup and QAR 750 a month. Growth is QAR 2,750 setup and QAR 1,750 a month. Pro is from QAR 8,000 setup and from QAR 3,000 a month.
Is Maitre Ahlan live in Doha?
We are launching in Doha and welcoming our first restaurants now.